02-28-2018 09:24 PM
The driver in the HP support website doesnt work with windows 10.I installed that driver and the beats audio control panel isnt there.I tried other links in forum but i dont feel they are for this notebook.
So i use Windows 10 Pro,version 1709,64-bit,wireless connection.
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02-28-2018 10:20 PM
Your machine probably was built before August 2013 therefore no Windows 10 drivers for it
Please download and install
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03-01-2018 07:15 AM
The only suggestion I can offer would be to try this W10 IDT Beats audio driver from a newer model notebook.
Restart the PC after installing.
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
03-01-2018 09:38 AM
I don't know which 'you' you are referring to, but the link I posted to sp63555 downloads perfectly fine for me, so the problem is on your end.
03-01-2018 09:46 AM
sp71717 won't work for you anyway.
That IDT driver is only for desktop PC's, not notebooks.
But here is a working sp71717 link in case you want to try it, if sp63555 doesn't help.
This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.
File name: sp71717.exe
06-04-2018 11:12 AM
The aforementioned link you've provided, is broken. Moreover, I'm having the same issue audio seem's to go out every Windows 10 Update (beat's audio - HP Envy 17)
This is the broken link: http://whp-hou9.cold.extweb.hp.com/pub/softpaq/sp71501-72000/sp71717.exe