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- Beats Audio , Subwoofer speaker is not working

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05-12-2020 02:45 PM
Product: HP Envy 15 Notebook Pc, model 15-q003TX
Operating System: Microsoft Windows 10 (64-bit)
Hi,
I have been searching for the solution of my Laptop's Subwoofer problem, Beats Audio app is working. IDT is not supported by my system as I have tried to install many IDT drivers.
I need any suggestions about the solution for the subwoofers of my Laptop.
Thanks in Advance!
1 REPLY 1
05-12-2020 03:41 PM
Hi:
Your notebook uses the Realtek with Beats audio driver.
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71918.exe
The Beats audio software is rolled up with the Realtek driver files.
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