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HP Recommended
HP Pavilion 14-v013tx
Microsoft Windows 10 (64-bit)

Hi, upgraded to  Windows 10 from Windows 8.1. Resulted in  audio notebook not   working. Need advice on suitable audio driver. Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The Beats audio software is contained within the W10 Realtek audio driver on your notebook's support page.

 

The only suggestion I can offer if you have not done so already would be to install the W10 Realtek audio driver from your notebook's support page.

 

Restart the PC after installing the driver.

 

HP Pavilion 14-v013tx Notebook PC Software and Driver Downloads | HP® Customer Support

 

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The Beats audio software is contained within the W10 Realtek audio driver on your notebook's support page.

 

The only suggestion I can offer if you have not done so already would be to install the W10 Realtek audio driver from your notebook's support page.

 

Restart the PC after installing the driver.

 

HP Pavilion 14-v013tx Notebook PC Software and Driver Downloads | HP® Customer Support

 

 

 

 

HP Recommended

Thanks alot! Your assurance is needed to get me on the right path.

 

 

HP Recommended

You're very welcome. 

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