-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Beats Audio gone?

Create an account on the HP Community to personalize your profile and ask a question
01-08-2017 12:54 PM - edited 01-08-2017 12:54 PM
Here's my issue:
I replaced my daughter board recently due to a broken audio port. After replacing it, my sound from the audio port to my speaker lacked bass entirely. I don' t know the issue, as this is a new daughter board. I'm hoping that I messed up my audio in the Beats Audio mixer, but I cannot find the Beats Audio program at all. It's not under my Control Panel in Hardware and Sound where it should be. I tried finding the direct file that has the Beats Audio program, but there's nothing inside the main file but the Beats Icon and a file caleed "Category". The file's programming and such should be under my :C drive -> Program Files -> HP -> HP Utility Center -> Beats but contains only the two files listed above. There's no drivers on the HP website that will replace the missing files. Someone assist me please.
Solved! Go to Solution.
Accepted Solutions
01-08-2017 01:13 PM
Hi:
The Beats Audio software is included in the IDT audio driver found on your notebook's support and driver page.
Install and restart the PC.
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
If you explore the driver folder after you run the driver, you will find several files that are for the Beats audio.
01-08-2017 01:13 PM
Hi:
The Beats Audio software is included in the IDT audio driver found on your notebook's support and driver page.
Install and restart the PC.
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
If you explore the driver folder after you run the driver, you will find several files that are for the Beats audio.