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- HP Community
- Notebooks
- Notebook Audio
- Beats audio and Windows 10.

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05-27-2023 07:32 PM
Can anyone tell us why? Microsoft just has to send out updates that make things worse? I paid almost 2 thousand bucks for my HP envy 17 inch laptop with Beats audio. Because it was made to be a media machine as well as a powerful long time usable computer. It came with win 8 and jumped to 8.1 and all went well. Then Microsoft desided that I didn't need 4 speakers, nor a finger print reader, amongst other things. So they threw win 10 at us. Taking away my sounds but giving me 2 wimpy cell phone speakers. And not good ones. That you Microsoft. NOT!
05-28-2023 06:46 AM
Hi:
If your notebook has the IDT with Beats Audio chip, see if installing this W10 IDT audio driver and restarting the PC gets the sound to work better.
IDT High-Definition (HD) Audio Driver
6.10.6492.0
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe
It worked for my HP 350 G1 notebook, which did not have a W10 IDT audio driver.
For some reason it set the headphone output as the default audio device, so after I restarted the PC, I had no sound at all.
All I had to do was to change the default audio output from the headphone to the PC speakers and the sound worked just like it used to in W7 and W8.1.
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