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HP Recommended
Envy M4
Microsoft Windows 10 (64-bit)

Hi. I have an HP Envy M4. Beats Audio is no longer available after installing Windows 10.

 

Can Beats Audio be reinstalled or is it no longer supported?

 

Thanks,

Brian

2 REPLIES 2
HP Recommended

Hi, Brian:

 

See if this driver gets the Beats audio to work again...Install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

HP Recommended

I have already download this driver, and it says that its not compatible with the hardware 😞 

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