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- HP Community
- Notebooks
- Notebook Audio
- Beats audio drivers for notebook runing Windows 7/10

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01-11-2017 05:28 AM
Where I can find beats audio notebook audio driver for my HP Pavillion dv6-6b63sr runing Windows 7/10?
Without this drivers 2 of 4 my speakers(beats audios,in particualar) don't work.
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Accepted Solutions
01-11-2017 05:30 AM
Hello,
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When done, hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall and restart.
When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook and let windows fully load.
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-11-2017 05:30 AM
Hello,
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When done, hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall and restart.
When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook and let windows fully load.
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-16-2017 02:10 AM
Hello,
To start with, thanks a lot for your previous answer!
However, I have two more question.
Firstly, in Device Manager into Sound, Video and Game Controllers I have found two "Devices with support of High Definition Audio".
Could you please tell me if I need to uninstall both of them and after that install driver from the link you have sent or only the first "Devices with support of High Definition Audio"?
Secondly, I got some problems with system sounds. I mean not all of them works, for example, when I open the folder, want to deleate something or clean the bin there is no sound notification although the sound in video and music works.
Hope for your help.
05-15-2017 07:11 AM
Hello @Spectrum3008,
Thank you for your reply !!
Can you please send the screenshot of the device manager having the 2 audio devices, highlighted clear and visible.
Thank You,
GBL84
I am not an HP Employee