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‎05-28-2021 04:14 AM

HP Recommended
Product: Pavilion dv6-6024TX
Operating System: Microsoft Windows 10 (64-bit)

The hard drive essentially failed in a Pavilion dv6-6024TX notebook and had to be replaced recently. After this, there is not sound either through the internal  beats audio or external speakers. The sounds keys do not seem to respond/work. Does anyone have any ideas for restoring the audio functionality?

1 person had the same question
1 REPLY 1

‎05-28-2021 06:57 AM

HP Recommended

Hi

 

Since that model is not supported by HP for W10, the only suggestion I can offer would be to try the W10 IDT with Beats Audio driver from a newer model notebook.

 

Restart the PC after installing the driver.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

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