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‎03-22-2021 05:39 AM

HP Recommended
Product: Envy DV7
Operating System: Microsoft Windows 10 (64-bit)

hi i have just upgraded from windows 8.1 to windows 10 and my beats audio is not working as no software/drivers present after update looking through the forums found solution but the link are not working any help would be greatly appreciated  

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2021 06:51 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this W10 IDT w/Beats audio driver from a newer model notebook also works on yours.   Restart the PC after installing the driver.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

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3 REPLIES 3

‎03-22-2021 06:51 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this W10 IDT w/Beats audio driver from a newer model notebook also works on yours.   Restart the PC after installing the driver.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

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‎03-23-2021 08:41 AM

HP Recommended

hi there it has helped thank you very much

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‎03-23-2021 09:04 AM

HP Recommended

You're very welcome.

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