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HP ENVY x360 Laptop - 15m-ee0013dx
Microsoft Windows 10 (64-bit)

Almost always on my videocalls, after 2 hours aprox, the speakers crash and start to buzz, I can't mute or down volume, and after 2 or 3 minutes the pc restarts and appears a blue screen with the note "What failed : amdacpbus,sys"

1 REPLY 1
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Just take a spare computer and download windows media creation tool from this link 

https://www.microsoft.com/en-us/software-download/windows10ISO and run it and take a usb storage atleast 8gb . After that take the  computer  in which this error occurs  and connect usb to the computer  and press on 'esc' button and there u will see startup menu then click on the appropriate  button  that leads to system  recovery  and then click on advanced  troubleshooting  and click on repair my computer  with usb/iso image then follow  the on screen  instructions.  Pls  connect  the device to the internet  and the charger until the process  has finally finished and finally install the latest  amd drivers  from  this link https://drivers.amd.com/drivers/installer/20.20/beta/radeon-software-adrenalin-2020-20.10.1-minimals... on ur computer

Step-by-step instructions to do a clean installation of the Windows 10 April 2018 Update (version 1803), and learn the steps to configure the out-of-box experience (OOBE). ** Important: Windows 10 version 1803 (April 2018 Update) is expected to release in April 2018. If you use the Media Creation
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