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‎02-02-2019 09:33 PM

HP Recommended
Product: HP Pavilion 15 cc6xx
Operating System: Microsoft Windows 10 (64-bit)

I have a Bose Soundlink II bluetooth speaker that I've been unable to pair as a bluetooth audio device with my HP Pavilion 15 cc6xx. The unit does pair as LE-Bose which is not an audio device - not a speaker with music playing capability. It may be possible that I'm missing a bluetooth driver for A2DP. Any suggestions would be appreciated.

 

Thanks.p

Patricia

3 REPLIES 3

‎02-02-2019 09:51 PM

HP Recommended

@pbrown9 

 

Does your machine have BT ? What is your HP Pavilion 15 cc6xx  ? Please use the following instructions to find out the model/product of your machine:


        https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎02-03-2019 07:29 AM

HP Recommended

Thank you for responding.

Yes, the HP laptop does have Bluetooth.

HP Pavilion 15 Laptop Model: i5-cc665cl with a Product ID: 2GW63UA#ABA

-- Patricia

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‎02-05-2019 05:07 PM

HP Recommended

 ‎02-03-2019 07:29 AM

Thank you for responding.

Yes, the HP laptop does have Bluetooth.

HP Pavilion 15 Laptop Model: i5-cc665cl with a Product ID: 2GW63UA#ABA

-- Patricia

 

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