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‎12-01-2021 01:54 AM

HP Recommended
Product: HP Elitebook 1040 G8
Operating System: Microsoft Windows 11

Hi,

on my new Elitebook 1040 G8, Windows 11 21H2 does not include any connected Bluetooth audio speakers (Logitech Z537 and another speaker) and headphones among the available audio output devices . BT audio devices are shown as connected in the Bluetooth panel but they are missing from the list of output and input audio devices in Audio panel, where only the Realtek (R) and the HDMI audio devices are present.

 

sotdesigner_1-1638348654055.png

 

sotdesigner_2-1638348689209.png

 

I just noticed that BT audio devices are present in the Audio/Video Controllers item in Device Manager, though:

sotdesigner_0-1638348569004.png

 

I tried everything I could think of, disconnecting and reconnecting the BT devices, adding them as a new device from the audio output panel, but nothing worked.

Windows and drivers are up to date.

 

Any suggestion is welcome.

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