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02-03-2021 09:13 AM - edited 02-03-2021 09:15 AM
My bluetooth headphones get read for audio and keyboard/pen on my windows 10 (64 bit). Because of this my audio won't play through the headphones at all.
It should also be noted that my headphones distort when I'm trying to edit something in bandlab.com on my mac laptop (but not when I'm just playing the song out of editing). I know that the headphones are distorting the sound and slowing down the clips because when I disconnect them, the audio plays normally without a hitch.
The model of my headphones is MI-H001B.
Is there anything I can do to fix them?
02-09-2021 12:22 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
The MI-H001B headphones model number is not the correct product model number.
Keep me posted for further assistance.
I am an HP Employee
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