Bluetooth stopped working when upgraded to Windows 10

[Ajith_Bharadwaj]

Hello Community , 

I own a HP 240 G4 Notebook PC and I it was working on Windows 8.1. I recently upgraded my PC to Windows 10 and ever since my Bluetooth stopped working perfectly. Ever since , sometimes it shows as connected (Instead of connected , Voice and Music) and the sound sometimes comes from PC speaker instead of headphones.

I tried various methods like updating the driver (both Audio and Bluetooth) , reinstalling and nothing ever worked.

Please help me out

[Ajith_Bharadwaj]

Thank you so much for the response ,I have tried these solutions but none of them work

[Paul_Tikkanen]

Hi, @Ajith_Bharadwaj 

What model Wi-Fi adapter does your notebook come with?

[Ajith_Bharadwaj]

Hi Paul ,

It's Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter

[Paul_Tikkanen · Accepted solution]

Hi:

This is the latest W10 BCM Bluetooth driver that HP has for that model Wi-Fi card.

Broadcom Bluetooth Driver

12.0.1.921 

https://ftp.hp.com/pub/softpaq/sp75001-75500/sp75330.exe 

Installing the above driver would be the only suggestion I can offer.

[Ajith_Bharadwaj]

Thank you so much Paul , It's working as of now. I will keep you posted

[Paul_Tikkanen]

You're very welcome.