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Built-in microphone nor Jabra usb-c microphone working

HP Recommended
HP Spectre x360 Convertible 15-df0xxx
Microsoft Windows 10 (64-bit)

The internal microphone dosen't work.

Also the Jabra external USB-C microphone doesn't work.


But if I stick an external microphone via Jack3.5mm works.


I already done all the check HP say but with no result.

Thank you


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HP Recommended



Not all USB-C ports are the same. I don't know what is your HP Spectre x360 Convertible 15-df0xxx  therefore I can't say why.  Please use the following way to find out model/product of your machine

Please do NOT post its Serial number (s/n).


**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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