cancel
Showing results for 
Search instead for 
Did you mean: 
marrarosaa
New member
1 0 0 0
Message 1 of 2
140
Flag Post

Built-in microphone nor Jabra usb-c microphone working

HP Recommended
HP Spectre x360 Convertible 15-df0xxx
Microsoft Windows 10 (64-bit)

The internal microphone dosen't work.

Also the Jabra external USB-C microphone doesn't work.

 

But if I stick an external microphone via Jack3.5mm works.

 

I already done all the check HP say but with no result.

Thank you

Alessandro

1 REPLY 1
banhien
Level 19
Level 19
94,822 93,479 12,286 26,121
Message 2 of 2
Flag Post
HP Recommended

@marrarosaa 

 

Not all USB-C ports are the same. I don't know what is your HP Spectre x360 Convertible 15-df0xxx  therefore I can't say why.  Please use the following way to find out model/product of your machine


    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation