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- Built in microphone not working on windows 10

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04-14-2020 09:08 PM - edited 04-14-2020 09:08 PM
Hi!
After installing Windows 10, my built in microphone does not pick up sound on my HP Pavilion x360. I have gone through all the steps that virtual agent offered, but nothing has helped. Please help me solve this problem. I would like my built in microphone to work.
04-17-2020 01:55 PM
@Stressed_111 I may have a few steps to help relieve that stress, let me know how this pans out:
The Troubleshooting tool automatically finds and fixes many computer issues. Use it to troubleshoot microphone problems.
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In Windows, search for and open Control Panel.
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Click Troubleshooting.
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Under Hardware and Sound, click Troubleshoot audio recording.
NOTE:
Administrator permission is required to run this program. If prompted, type the administrator password or provide confirmation.
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The Sound troubleshooter opens. Click Next. The troubleshooter begins checking the audio service status.
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Select the device you want to troubleshoot, and then click Next.
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Follow the on-screen instructions and make any changes suggested by the troubleshooter. When done, close the troubleshooter.
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If the problem persists, continue to the next step.
We may need to reset the privacy settings for the Microphone if the issue occurred after any recent windows updates:
- Open Settings from your start menu.
- Click on Privacy in order to access all your privacy settings.
- Select Microphone from the left pane and then click the Change button.
- Now, turn on the microphone for this device.
- Turn on Allow apps to access your microphone.
- Finally, in the app list, make sure to turn on microphone access for every app you want to give permission to access your microphone.
- Repeat the same exact steps but for your webcam this time.
If the issue persists, uninstall the microphone driver and restart to automatically install a fresh driver for the same.
- Open device manager, the fastest way is through the search bar:
- Open ‘Audio Inputs and Outputs’
- Left-click on your recording device.
- In the menu that opens up Click ‘Uninstall’.
- delete the driver. click apply/OK and then, restart the pc.
P.S: Welcome to HP Community 😉
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
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