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‎10-18-2022 08:05 AM

HP Recommended
Product: HP ENVY X360
Operating System: Microsoft Windows 11

Hello Everyone,

I bought my laptop almost 2 years ago, everything was fine until one day I started hearing buzzing noises from my speaker. Is there anyway this issue can be fixed at home? To prevent this from happening, I usually have to turn my volume right off. As soon as I put it back on to watch a video or to join a call, I would hear the buzzing noise again coming from the right side of the laptop. Please help as I am tired of this noise.

 

Thank you

1 REPLY 1

‎10-18-2022 10:08 AM

HP Recommended

Hello @jrfj95 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we send the sleuth out to find the noise ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Bluetooth USB>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3) Please report your results

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