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HP Recommended

Good morning,

 

After an windows 10 update yesterday my laptop has no audio device anymore.

 

When i look into device manager it gives an sign by audio controller with code 52.

 

I have searched every where but can find any solution to this problem.

 

 

I hope ther is an fix for this.

 

Kind regards,

Thymo

5 REPLIES 5
HP Recommended

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full version of windows
for windows 10 type winver in the search box

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Product : HP 250 G7 Notebook

 

Product number:  14Z75EA#AKD

 

Windows 10 version :  20H2  (fully up to date)

HP Recommended
 

Realtek High-Definition (HD) Audio Driver

 

6.0.9025.1 Rev.A86.7 MBMar 2, 2021Download

download and install the driver

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thanks,

 

But that didn't work for me. The speaker is still red and in device manager the warning stays.

HP Recommended

I just finished a clean install of Windows 10 (64-bit) on my PC, and everything worked smooth untill i installed the audio drivers for my motherboard. After the drivers update, my computer were only able to detect my monitors as sound output devices, and not my headset. I checked my audio drivers, and saw that Realtek Audio had an error code 52. To fix this i fix tried to manually reinstall the drivers again, which didn't work. Afterwards i tried to delete my UpperFilters and LowerFilters registry values, but i was not able to find them. As a final desperate fix i tried to safe boot with disabling driver signature enforcement enabled. This solved my problem, and my sound worked smoothly. The problem is that now i have to safe boot every time i want my audio to work, which is really just a pain in the ass. Does anyone know a fix to this?

 

 

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