• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook 830 G5 Notebook PC
Microsoft Windows 10 (64-bit)

Hi there,

I can't see a camera in camera app error code is the "NOCAMERASATTACHED" and within the device manager the camera is also not showing. I have tired installing the HP Universal Camera driver from the product driver page. 
What can I do?
Annotation 2024-04-01 040549.pngAnnotation 2024-04-01 040649.pngAnnotation 2024-04-01 041620.png

2 REPLIES 2
HP Recommended

 


1 - Look at the keyboard function keys for a camera icon such as

BeemerBiker_0-1712918116107.png


if you see anything like that the press it and see if the camera starts working. It could also be a physical device such as a switch or a cover that closes over the lens. I do not have your particular system so am guessing.


2 - Try a repair of windows system files. From the administrator command command prompt enter as explained below


sfc /scannow



How to use SFC or DISM to repair Windows

just do the SFC. If you see a message that corrupted files were fixed then reboot. The only time to do the DISM is if the SFC reports it found problems but cannot repair it.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

The camera has a physical shutter which I have opened, What should I do now, 

I have also checked the BIOS in the advanced>build-in device menu & there is not an option for camera.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.