-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Can I add memory to my laptop?

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
07-07-2025 04:06 PM
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J9AV)
Operating System: Microsoft Windows 11
I bought a Shure microphone to create an audible version of my novel. It requires 8GB of RAM. My laptop only has 4. Can I add more memory?
1 REPLY 1
07-07-2025 05:06 PM
I believe that the notebook models that come under the general 2W0J9AV product number come with Pentium Silver N5030
processors.
Notebooks with those processors have two memory slots and can support up to 2 x 8 GB of DDR4-2666 MHz memory.
If you want to max out the memory, two of these chips should work:
Below is the link to the service teardown video:
Removing & replacing parts for HP 17-cn0xxx Laptop/17-cn5000 | HP Support
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.