• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 17.3 inch Laptop PC 17-c0000 (2W0J9AV)
Microsoft Windows 11

I bought a Shure microphone to create an audible version of my novel. It requires 8GB of RAM. My laptop only has 4. Can I add more memory?

1 REPLY 1
HP Recommended

I believe that the notebook models that come under the general 2W0J9AV product number come with Pentium Silver N5030

processors.

 

Notebooks with those processors have two memory slots and can support up to 2 x 8 GB of DDR4-2666 MHz memory.

 

If you want to max out the memory, two of these chips should work:

 

Timetec 8GB DDR4 2666MHz (DDR4-2666) PC4-21300 ((PC4-2666V) Non-ECC Unbuffered 1.2V CL19 1Rx8 Single...

 

Below is the link to the service teardown video:

 

Removing & replacing parts for HP 17-cn0xxx Laptop/17-cn5000 | HP Support

 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.