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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)
Microsoft Windows 11

Realtek (R) Microphone array is missing from my laptop

-> It can detect the external audio input device but it can't detect the internal microphone array.

-> When I connect my headset microphone it can recognize the external microphone.

-> I even tried reinstalling the drivers from official page.

I checked thoroughly through the device manager, the microphone array is missing.

 

J057_0-1698128453468.pngJ057_1-1698128485013.png

 

J057_2-1698128677231.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Actually I just used this tool to recover the drivers. Thanks to the AMD people who use reddit community.
SDI - Tool 

View solution in original post

5 REPLIES 5
HP Recommended

Same problem after updating at windows 11 version 23H2 from 22H2 with the same model of laptop

HP official website don't have  last driver for  windows 11 23H2

maybe a rollback to 22H2 will be a solution...

HP Recommended

Actually I just used this tool to recover the drivers. Thanks to the AMD people who use reddit community.
SDI - Tool 

HP Recommended

Personally I'not used to reinstall driver from free program... however I solved the driver issue by a manual reinstallation from Windows Device manager (second step).

 

First try to run SFC and DISM Scan it will locate and repair corrupted files that might harm you device

To run DISM
- Open Start, type: CMD
- Right click CMD
- Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth

To run SFC
- Open Start, type: CMD
- Right click CMD
- Click Run as administrator
- At the Command Prompt, type: sfc/scannow

 

Second Windows Updating driver from windows Device manager

-  Make sure your device has internet connectivity

- Right click on start button and click on device manager.
- click on system device.
- then right click on  AMD audioCoprocessor.
- click on update driver 

- click on update from windows

reboot your laptop

 

HP Recommended

can someone help me with SDI tool, how to install drivers with it?

HP Recommended

Yo man thank you so much,you save my laptop.

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