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‎08-18-2025 07:40 AM

HP Recommended

Cannot connect to my Poly Lens Headset. Tried disconnecting and connecting but it will not pair. 

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1 REPLY 1

‎08-19-2025 07:22 AM

HP Recommended

Hello @MrKeags, Welcome to the HP Poly Support Community. 

 

Thanks for reaching out about your query regarding the Poly device.

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

To help us get started on resolving your issue, could you please let me know the make and model of the Poly device so that I can assist you further?

 

Take care and have an amazing day! 

 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

 

Regards,

Meghana

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