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Microsoft Windows 11

I cannot adjust audio volume in my HP laptop after updating to Win 11. I tried other suggestions but did not work.

 

OS Name     Microsoft Windows 11 Home

Version         10.0.22621 Build 22621

System Model         HP Pavilion Laptop 15-eh0xxx

System SKU    192N4UA#ABA ( equals HP product number (p/n) )

Processor     AMD Ryzen 5 4500U with Radeon Graphics, 2375 Mhz, 6 Core(s), 6 Logical Processor(s)

BIOS Version/Date  AMI F.17, 12/8/2021

BaseBoard Product          87C5

BaseBoard Version 35.50

ctuk6_0-1673508053887.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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@ctuk6 

 

192N4UA#ABA is  HP Pavilion Laptop PC 15-eh0090wm in the US and probably you bought it from Walmart (That is how we decode the system SKU.

 

No available Windows 11 drivers from HP

 

            https://support.hp.com/au-en/drivers/selfservice/hp-15-da1000-laptop-pc/23301551

 

Please download and install

 

           https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114208.exe 

 

Hope this works

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@ctuk6 

 

192N4UA#ABA is  HP Pavilion Laptop PC 15-eh0090wm in the US and probably you bought it from Walmart (That is how we decode the system SKU.

 

No available Windows 11 drivers from HP

 

            https://support.hp.com/au-en/drivers/selfservice/hp-15-da1000-laptop-pc/23301551

 

Please download and install

 

           https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114208.exe 

 

Hope this works

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Yay! It works. Thank you.

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