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‎05-11-2017 08:06 AM

HP Recommended
Product: Presario CQ60-615DX
Operating System: Microsoft Windows 10 (64-bit)

I understand that this computer has not been tested with Windows 10, and that Windows 10 drivers are not available.  However, this machine has worked with older versions of drivers.  I no longer have any audio.  I want to reinstall the latest available driver.  When I search the HP site, I am told that drivers for my OS are not available.  I understand that, but still would like to download a driver for Windows 7, for example, and see if that works.  How do I find drivers for older operating systems?

2 people had the same question
1 REPLY 1

‎05-11-2017 08:12 AM

HP Recommended

Hi:

 

If your notebook has 4 GB of memory, try the following...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe, then click on the Boot tab.

 

Click the Advanced options button, check the Maximum memory box, and set the value to 3072.

 

Then restart the PC.

1 person found this reply helpful
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