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‎07-26-2020 03:40 PM

HP Recommended
Product: Pavilion dc2000
Operating System: Microsoft Windows 10 (32-bit)

Buenas tardes.. Acabo de actualizar a win 10 y mi portátil quedó sin sonido... he instalado controladores que he visto en foros como SP55045, SP32646, SP38906, SP59802, ETC.. y todos los demás que se recomiendan en Internet... ninguno me ha funcionado.. quisiera encontrar los driver de los dispsitivos instalados en el equipo que corresponden a ALTEC LANSING.

 

Quedo atento

 

Gracias.

2 REPLIES 2

‎07-26-2020 03:59 PM

HP Recommended

Hey Calevija😁

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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‎07-26-2020 05:32 PM

HP Recommended

Hi, @Calevija 

 

There are only Wndows Vista audio drivers for the dv2000 model series.

 

What is the full model number or product number of your dv2000?

 

Use this guide to find that information...please do not post the serial number.

 

https://support.hp.com/mx-es/document/c00221735

 

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