• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-01-2021 05:31 PM

HP Recommended
Product: HP=G60-125NR
Operating System: Microsoft Windows 10 (32-bit)

Coprocessor has error in device manager on my HPg60-125NR Laptop CD/DVD player wont read discs

1 REPLY 1

‎09-01-2021 07:02 PM

HP Recommended

Hi:

 

I doubt the missing coprocessor device has anything to do with the DVD drive not working.

 

You need this driver for the coprocessor, and you will most likely have to manually install it.

 

Download and run this driver.  It will probably not automatically install the coprocessor.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45168.exe

 

If the auto install doesn't work, then you manually install the driver as follows...

 

Go to the device manager and click on the coprocessor driver neeing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp45168.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then reboot the PC.

 

W10 does not come with DVD playing software, so you will have to install a program that works with W10.

 

VLC media player is a popular free app...

 

Get VLC - Microsoft Store

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.