Crackling Sound

[Renato27]

Hi,

I am experiencing issues with latest audio drivers. When playing any audio i am experiencing crackling sound, both on my speakers and headphones.

This is my second post, using new drivers, which introduced already mentioned issue.

[banhien]

@Renato27

That probably due to Windows updates. Re-install driver should help. Please try

(a) Download the following driver and save on your computer,

    https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92797.exe

(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

Regards.

[Renato27]

Thank you for the fast reply.

I followed your steps, however the problem still persists.

I also tried reverting to the older version of the driver without any improvments.

What Should I try next?

[Renato27]

After running System Diagnostic I have noticed that the issue is not present outside of Windows  

{To clarify the sound coming out of the speakers during test (Audio component test) is in line with what it should be, without any obvious crackling noise} 

Hope that helps  

[Renato27]

So far I still haven't been able to resolve the problem. I am hoping someone might offer some useful advice