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‎09-07-2022 07:45 PM

HP Recommended
Product: HP ENVY x360

So recently my computers audio has been popping and fadding in and out. ive tried instaling a different audio under device manager and i dont hear the problem when i do the audio tests. any other suggestions? its driving me crazy 

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1 REPLY 1

‎09-17-2022 02:25 AM

HP Recommended

@Mooshy
Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing audio issues with your HP ENVY X360 Notebook.

 

I suggest that you follow the steps listed below to uninstall the drivers from device manager and then reinstall it from the driver page: 
1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.
5. Restart the computer 
Now, install the drivers from this link

 

Let me know if this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Rainbow23 - HP Support.
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