Crackling sound on laptop

[Eloise98]

There is a crackling noise coming out of the bottom of my computer. I have tried all the sound/speaker tricks, may be hardware related? Please help!!

[Anand_Andy]

Hi @Eloise98,

Welcome to the HP Support Community

I understand you are facing a crackling noise issue with your HP ENVY Laptop 13-Ba1000 (1F4E5AV). Not to worry I will help you to get a resolution to resolve the issue.

I really appreciate your efforts in trying to troubleshoot audio issues. 

To assist better:

• May I know if there was accidental damage on the unit?
• Was there any update prior to the issue?

While you respond to that please try the below steps:

Update the BIOS & Chipset drivers:

• Here's the link to download and install the above updates: Click here

if the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!