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‎03-18-2022 03:13 AM

HP Recommended
Product: HP ProBook 650 G8 Notebook PC (2Q124AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello!

I installed new firmware this week and now I'm having issues with my Jabra Evolve2 85 headset. There is a long delay whenever I try to interact with the headset in Windows. It is especially noticeable in MS teams (the second time connecting to a meeting since reboot) but also when changing the volume or opening sound settings. The problem started recently (early this week), possibly due to an HP firmware update... Disabling the driver "Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller" in the device manager removes the delay (this was suggested as a solution by Jabra support) but makes the microphone stop working. The computer is running Windows 10 on a HP ProBook 650, Anybody else run into this issue?

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