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- HP Community
- Notebooks
- Notebook Audio
- Distorted sound/buzzing
Create an account on the HP Community to personalize your profile and ask a question
10-09-2016 07:26 AM
Hi,
I am experiencing problems with my speakers. Every time I play anything the sound becomes distorted and there is a small buzz, as if the frequencies/sounds are too much for the speakers to handle. It even happens on system sounds. It started happening about a week to 10 days ago, and I think it was after Windows installed a substantial package of updates. I am also under the impression (although I can't be sure) that it doesn't happen directly when I turn the computer on and play something, but if I am playing something and then a system sound or a sound from another source comes up, that's when the distortion occurs. If I plug my headphones in the sound is great and there are no issues.
All my drivers are up-to-date, I manually installed the latest ones two days ago but that didn't seem to solve the problem. I've also made sure that the sound levels (audio output) are not too high. Any ideas would be much appreciated, as this is becoming very annoying and I am beginning to wonder whether the speakers are somehow damaged. It's barely been 2 months since I bought this computer, so this is quite upsetting.
Many thanks
Solved! Go to Solution.
10-09-2016 09:06 AM
Hi,
Kindly try this workaround
http://h30434.www3.hp.com/t5/Notebook-Audio/Crackling-sound-Distorted-Sound/m-p/5797418
Please let us know of the progress.
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