• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillon dv7 7174sf
Microsoft Windows 10 (64-bit)

Hello,

My laptop has a beats audio system and I have a problem whenever  there's an automatic windows update cause it removes the driver so then the sound is really bad (no bass for example). Usually I find the driver on internet pretty easily but right now I can't find it anymore. Could you send me a link at which I could download the suitable driver to get back the beats sound system ?

Thank you so much in advance,

Antoine

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Should be the software package on the link below.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Should be the software package on the link below.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It works perfectly thank you so much.

Regards,

Antoine

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.