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‎05-09-2023 10:13 AM

HP Recommended

Hi. I have installed windows 10 on my HP 15-d5000 that came with Windows 11 and HP says that they do not have a driver for Windows 10. Does anyone have the same problem? Is there really no driver for Windows 10? I'm surprised

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3 REPLIES 3

‎05-09-2023 10:17 AM

HP Recommended

Hi:

 

HP only supports that model series for W11.

 

The only suggestion I can offer, would be to try the W10 audio driver from the older 15-d3000 model series.

 

Driver - HP 15.6 inch Laptop PC 15-d3000 | HP® Customer Support

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‎05-12-2023 04:00 AM

HP Recommended

It hasn't worked...

I have nothing to do but return to Windows 11. Thanks a lot

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‎05-12-2023 06:59 AM

HP Recommended

You're very welcome.

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