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tb9000
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Message 1 of 3
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Solved!

Driver downloads on HP website not working

HP Recommended
HP ProBook 650 G1 Notebook PC
Microsoft Windows 10 (64-bit)

I have no sound on my laptop, as we had to reinstall windows after a former colleague managed to wipe the hard drive.

 

We no longer have the HP recovery manager, and the volume control gives us "No Audio Output Device is installed".

 

I have tried to use the driver download page on the HP website, however, nothing happens when I search for my laptop, or I get a warning that the page is broken.

 

I need an audio driver for a Probook 650 G1.

 

Help!

Tom

1 ACCEPTED SOLUTION

Accepted Solutions
erico
Level 17
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Message 2 of 3
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HP Recommended

The Windows 8.1 audio driver should work.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-650-g1-notebook-pc/5405400/swI...

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!

View solution in original post

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erico
Level 17
Level 17
49,431 11,970 4,799 13,077
Message 2 of 3
Flag Post
HP Recommended

The Windows 8.1 audio driver should work.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-650-g1-notebook-pc/5405400/swI...

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!
Was this reply helpful? Yes No
tb9000
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Message 3 of 3
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HP Recommended

Thank you! It works now 🙂

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