Solved: Driver downloads on HP website not working - HP Support Forum

tb9000 · ‎01-02-2018

I have no sound on my laptop, as we had to reinstall windows after a former colleague managed to wipe the hard drive.

We no longer have the HP recovery manager, and the volume control gives us "No Audio Output Device is installed".

I have tried to use the driver download page on the HP website, however, nothing happens when I search for my laptop, or I get a warning that the page is broken.

I need an audio driver for a Probook 650 G1.

Help!

Tom

erico · ‎01-02-2018

The Windows 8.1 audio driver should work.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-650-g1-notebook-pc/5405400/swI...

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tb9000 · ‎01-03-2018

Thank you! It works now :)