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‎06-12-2026 01:26 PM

HP Recommended

Hello, I am using an HP ProBook 460 16 Inch G11 Notebook PC, I noticed that all of a sudden I cannot record anything because the mic doesn't work and even if I use headsets I still cant, and now the headsets even sound weird. I tried to contact windows and they tried everything even reinstalling the Windows 11 but the issue asnt resolved thats what we were doing the entire day and they finally suggested reinstalling the  Realtek High-Definition (HD) Audio Driver i downloaded it but when i try to install i get an error "Failed to extract archive". and now when i try to record or insert my headsets the pc restars the micosoft guys have failed anyone please help.... this PC is barely a few months old and i spent a fortune on it i use it for work and school and i paid full price for both th PC and windows and so you can understand the frustration

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