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‎10-02-2024 04:23 PM

HP Recommended
Operating System: Microsoft Windows 11

I had an update and my speakers on my computer or external are working now. I understand it could be the driver. 

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-02-2024 06:34 PM

HP Recommended

@Cuenetwork 

 

Pease try a clean install Audio driver

 

1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

           and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

4 people found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎10-02-2024 06:34 PM

HP Recommended

@Cuenetwork 

 

Pease try a clean install Audio driver

 

1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

           and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




4 people found this reply helpful
Was this reply helpful? Yes No

‎10-03-2024 06:26 AM

HP Recommended

Thank you very much. It worked perfectly.  Your a life saver, again thank you.

Was this reply helpful? Yes No
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