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Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Driver for True Vision Camera
12-20-2020 04:41 PM

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Grandson completely deleted the driver for the camera. I have tried to recover but it is not showing up. I have upgraded to Windows 10. So I need the driver to make the camera work. I have went into the device manager and can not recover it from there. So please send me the driver.
12-31-2020 12:10 PM

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I reviewed your post and I understand that the webcam is not working on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c03430151
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
01-10-2021 04:15 PM

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I had already tried all those steps. When I go into device manager the image driver to make the camera work is not there it was removed. I need the driver so I can restall it.
01-11-2021 07:54 AM

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The webcam uses the Windows built-in drivers and there are no specific drivers for your webcam from HP. I recommend you perform a system restore back to the date when the webcam was working fine.
Refer to the below article for detailed steps.
https://support.hp.com/in-en/document/c03327545
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee

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