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‎12-01-2024 07:01 PM

HP Recommended
Product: HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fe0000 (77X84AV)
Operating System: Microsoft Windows 11

Hi, I have recently upgraded to a new HP laptop. I used earpods successfully for years with this laptop without any issues. I have connected my earpods to the new laptop but they do not work properly. All I get is intermittent sounds and sometimes no sound at all. I purchased a different brand of earpods hoping that this would solve the problem but alas still the same as the old earpods. The problem seems to be with the new laptops system somewhere.

Any help appreciated.

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