Enhancements tab hidden

[AronOttarsson]

Hi,

Windows Audio Devce Graph Isolation has been taking way to much of the CPU (up to 40%) making the computer run hot and the fans to turn on.

There is a known fix to disable audio enhancements, but the enhancements tab in the sound settings is hidden so I can't try that.  I have tried switching from the Realtek high definition audio to High definition audio device like the solution in this thread ( https://h30434.www3.hp.com/t5/Gaming-Notebooks/How-to-disable-Bang-amp-Olufsen-horrible-audio-correc... ) but when I try to install the high definition audio device it shows no compatible drivers.

Does anyone know how to fix this issue?

[Jeet_singh]

@AronOttarsson,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. As I understand the enhancements tab is missing,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

To provide you with an accurate solution, I'll need a few more details:

Do you have a RealTek HD Audio Panel? (If yes, the enhancements are located on it, check the Panel as its located in Control Panel/Hardware and Devices).

Have you tried to update the drivers either using Windows update or using HP support Assistant?

Did you try to update the Bios on your PC?

In the meantime, let's try these steps here: 

Perform a Hard reset on the PC: 

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:

1. If Windows is open, click Start and then Shutdown.

If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

2. With the power off, disconnect the power cord from the back of the computer.

3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

4. Reconnect the power cord and turn on the power.

Next thing, I would suggest here is to Run Windows Updates troubleshooter -

Download and install the troubleshooter from this link.

Now try to perform Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Next thing, I would suggest here is to uninstall the audio drivers from device manager: 

Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.

Then check the box delete the software for this device.

Restart the computer and then update the Bios, Chipset and audio drivers on your PC from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Once done, restart the computer.

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.