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‎03-31-2020 09:39 AM

HP Recommended

I have an Hp Envy x360. My issue is that whenever I go to speak into the mic,  the recorded audio is buzzing almost to the point that you cannot hear me. Even when I use headsets or other mics, the buzzing is still there. I have tried uninstalling the audio driver and reinstalling it but that does not fix the issue either. 


Any help is appreciated!

1 REPLY 1

‎04-04-2020 02:16 PM

HP Recommended

@Magnacarta

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Check the microphone hardware
  • Step 2: Update the audio driver
  • Step 3: Use the Troubleshooting tool
  • Step 4: Configure the sound settings in Window
    Click here https://support.hp.com/in-en/document/c03421813 to complete the troubleshooting steps.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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