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HP Pavilion Gaming Laptop 15-dk0045TX
Microsoft Windows 10 (64-bit)

Getting error when opening B&O audio control app.

Error "Cannot connect to RPC service"Annotation 2019-06-23 151758.png

2 REPLIES 2
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@keshavS 

 

Please download and do a clean install (uninstall old Realtek from Sound, reboot and install new software) the following software

 

   https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95914.exe

 

Regards.

BH
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I tried to install the update (keeping the old one), the process doesn't complete


Now, should I remove the old one and try to install the "sp95914.exe"??

Annotation 2019-06-24 203237.png

 

 

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