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‎03-15-2020 12:18 PM

HP Recommended
Product: HP Pavilion Power - 15-Cb007ur
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have installed a SSD drive lately and occasionally problems with my audio equipment began to appear, before this had never happened on an HDD drive!
I have a Focusrite Scarlett Solo sound card, a microphone and AKG headphones are connected to it. Whenever I use it, I connect it via a USB cable. Problems began to appear when I turn off the sound card, crashes and shows system errors, and more than once it happened! Tell me what could be the problem!? Thanks you!

 

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1 REPLY 1

‎03-17-2020 03:46 PM

HP Recommended

@EvgeniyBoiko I hope this isn't too much to ask of you, however, I need the English translation of the words in the blue screen error, specially everything after the 20%, so I can decipher the failure and get your a solution that would help resolve this issue.

 

Meanwhile, click here for details on resolving generic blue screen errors.

 

P.S: Welcome to HP Community 😉

 

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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Riddle_Decipher
I am an HP Employee


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