cancel
Showing results for 
Search instead for 
Did you mean: 
TSIMonday
New member
1 0 0 0
Message 1 of 2
130
Flag Post

External Microphone not recognised as input device.

HP Recommended
HP Spectre x360
Microsoft Windows 10 (32-bit)

I have a HP Spectre x360 laptop

 

I am trying to use a External microphone with it, specifically the soundtech cm-1000 3.5 conference microphone

 

However, when plugged into the right audio jack, it is not detected and the In built Microphone Intel SST is the only device listed in the sound settings under input, as well as having no Audio output despite it being only a microphone, so it should not be effecting the output at all.

 

Other audio input devices however do work and are recognised, as when i plugged in my AKG earphones, both Audio Output works and In the Sound Settings a Realtek Microphone device appears and my earphones microphone is set to the input device.

 

I also know that the soundtech cm-1000 3.5 conference microphone works, as when i plug it into my other laptop (which only has Realtek Microphone as the input) it is immediately recognised. This microphone does not need any extra drivers. 

1 REPLY 1
banhien
Level 19
Level 19
90,484 90,361 11,617 24,909
Message 2 of 2
Flag Post
HP Recommended

@TSIMonday 

 

Looks like your machine only has one headphones/microphone combo port. On many machines that port does not support a standalone microphone. Please try that port with headsets

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation