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HP Recommended
Microsoft Windows 10 (64-bit)

When starting up my laptop, I get an error "Failed to create Conexant Audio Factory, The Smart Audio will not exit"  I'm up to date on my drivers, etc.  I have sound and I can click on OK to close the error message but it's annoying.

3 REPLIES 3
HP Recommended

@BturnerCR

 

Welcome to the HP Community Forum - we are a community of HP enthusiasts!

 

See:

HP Notebook PCs - Failed to create Conexant Audio Factory

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended

I have same. HP advice followed but does not solve the issue. My laptop says smart audio is working ok, so why the continuous warnings? Other advice says remove program and reboot laptop; new program will automatically start, but I am scared to try. Solutions


@Dragon-Fur wrote:

@BturnerCR

 

Welcome to the HP Community Forum - we are a community of HP enthusiasts!

 

See:

HP Notebook PCs - Failed to create Conexant Audio Factory

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.



very welcome.

HP Recommended

Hey @Chrisje47,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing an issue with your computer giving you an error "Failed to create Conexant Audio Factory".

Don't worry, I will be glad to help.

Kudos to you for trying to troubleshoot the issue on your own.

May I know the product number/model of your computer?

What is the operating system installed on your computer?

 

To resolve the issue you are facing, please open device manager. 

Uninstall the audio driver. Please delete the driver when prompted. 

Restart the computer. 

Run HP Support Assistant to update the driver. Click here to know more.

This should resolve the issue you are facing with the computer. 

 

Keep me posted. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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