Faulting application name: HPAudioControl_19H1.exe

[thapharm]

I have some devices that have HP Audio Control opening and crashing constantly. I ended up uninstalling it on one device but after installing the driver pack again it didn't reinstall. Any suggestions? Also any help with trying to fix it from this log would be appreciated. As it is crashing every 5 seconds on some devices.

Faulting application name: HPAudioControl_19H1.exe, version: 2.51.331.0, time stamp: 0x66592774
Faulting module name: SEECN.dll, version: 1.0.12.46, time stamp: 0x65b9ef1d
Exception code: 0xc0000409

[Kuroi_Kenshi]

Hi @thapharm,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[thapharm]

Hp Elitebook 840 G8

[MH10001]

HP EliteBook 830 G8 Notebook PC

[sdfalkjicxvh]

 HP Elite x360 830 13 inch G11 2-in-1 Notebook PC  - the same, day by day crashes

[unisnow]

HP Elitebook 1040 G8 

[MH-INNL]

Hello we have the same issue on different HP Elitebook and Probook models. 

Most of them are x360 and 640 Elitebook G10 and 11. And HP audioControl version 2.52.354.0

Any updates on this issue?

[SysJ54]

Same issue here, @HP how do we remove this background junk of Audio Control from our corporate laptops

[jroberts-rli]

We're seeing this across all HP devices/models.  The one I'm working on today is a "ZBook Firefly 14 inch G10 Mobile Workstation PC".   

Windows 11 24H2
Version 2.52.354.0

Executable:  C:\Program Files\WindowsApps\RealtekSemiconductorCorp.HPAudioControl_2.52.354.0_x64__dt26b99r8h8gj\HPAudioControl_19H1.exe

Faulting Module:  C:\Program Files\WindowsApps\RealtekSemiconductorCorp.HPAudioControl_2.52.354.0_x64__dt26b99r8h8gj\SECOMNN.dll

[thapharm]

I was working with HP on this after alerting them to this issue. A fix will be published soon first to the HP Imaging Assistant and then will go out via windows update (prob mid October)