G60 No sound

[semaj2]

No audio from this device

Have done windows troubleshooting and Hp guided troubleshooting with no success. Please help

Unit did have a BHO trojan removed and no sound since then

[Paul_Tikkanen · Accepted solution]

Hi:

Try this workaround for that if your notebook has 4 GB of memory...

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

Microsoft suggests running msconfig.exe and click on the Boot tab.

Click the Advanced options button, check the Maximum memory box, and set the value to 3072.

Then restart the PC.

[semaj2]

---

@Paul_Tikkanen wrote:

Hi:

Try this workaround for that if your notebook has 4 GB of memory...

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

Microsoft suggests running msconfig.exe and click on the Boot tab.

Click the Advanced options button, check the Maximum memory box, and set the value to 3072.

Then restart the PC.

---

That did the trick. Thanks

[Paul_Tikkanen]

You're very welcome.

[syscomm]

Thanks, guys.You saved me a bunch of time. Fix worked like a charm.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.