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‎10-26-2017 09:03 AM

HP Recommended
Product: Pavilion m7
Operating System: Microsoft Windows 10 (64-bit)

Yesterday I went to Youtube to play my typical music while studying and for some unknown reason the volume is now at about half the normal volume when turned all the way up.  The PC has a great Beats Audio sound system that used to annoy my wife in the living room it was so loud but now it's not worth listening to.

FYI - I have exhaused everything I'm aware of in the "sound tabs" (e.g. - bass boost, loudness equalization, disabled them all, open volume mixer all at 100%, HP assistant for possible updated drivers,...) 

I miss cranking it up and if anyone can help out I would be  more than greatful!!!!

 

Cheers~ 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2017 11:27 AM

HP Recommended

Hi:

 

See if this driver resolves the problem.  Install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

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3 REPLIES 3

‎10-26-2017 11:27 AM

HP Recommended

Hi:

 

See if this driver resolves the problem.  Install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

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‎10-30-2017 11:48 AM

HP Recommended

You did it Paul!!!!  The Driver corrected the sound issue and now I'm jammin again!!  

THANK YOU for taking the time to reply it is appreciated!! 

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‎10-30-2017 11:49 AM

HP Recommended

You're very welcome.

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