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- HP Community
- Notebooks
- Notebook Audio
- Getting some strange sounds while using laptop

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10-22-2019 09:57 AM
This is a new laptop but while using the laptop getting some strange sounds.
Product name: HP Notebook 15-DA0326TU, Windows 10.
Kindly assist
10-24-2019 10:50 AM
Could you describe the sound please? Is it like a rattling sound, loud Fan or grinding sound?
Meantime I suggest you update the BIOS on the your Notebook from this Link: https://support.hp.com/in-en/drivers/selfservice/hp-15-da0000-laptop-pc/20395828/model/23815955
Also run an Extensive System Test to confirm the Hardware Functionality
- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
Keep me posted how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
10-24-2019 11:06 AM
Thanks for the reply 🙂.
It is a small tick/Clicking sound and later I have made system test and extensive test. Everything is ok except the Power battery with the comment "discharge the Power cable and re-do the test again which already had taken 7 hours for the test but haven't retested again.
And then on suggestion from HP support I have made BIOS update.
I will have to test the laptop again and in case it the same issue repeats i ill inform you
Thank you
10-24-2019 03:09 PM
Thanks for keeping me posted
Keep me posted if the issue reoccurs 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee