Go from B&O Play Audio Control to Realtek Audio Manager

[PeterMega]

I noticed that my computer since when I bought it, It has the B&O Audio Control that is based on Realtek Audio manager, but it wasn't very customizable settings and I love the old and good Realtek Software, my question is how can I simply go to Realtek Audio manager?

[Riddle_Decipher · Accepted solution]

@PeterMega The new update is meant to get the B&o instead of the Realtek Audio Manager probably because we have a contract with the B&o now, the same cannot be changed manually as that's a part of the HP Policy now, you could make changes on how the B&o sounds using the below steps, however, to change the entire software you may need to use 3rd party applications/website and HP doesn't support or recommend doing the same.

For steps on resolving sound issues on B&o, please use the below steps:

1. Go to Windows Device Manager > Sound, video and game controllers section.
2. In the list of audio device drivers, look for Realtek High Definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
3. Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
4. Right-click and select Update Driver Software.
5. Select Browse my computer for driver software.
6. Select Let me pick from a list of device drivers on my computer.
7. You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
8. In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
9. At the Update Driver Warning window, click Yes. You should see a confirmation window with the High Definition Audio Device displayed. Click Close.
10. In the list of audio device drivers in the Sound, video and game controllers section, you’ll notice that the High Definition Audio Device now displays instead of Realtek High Definition Audio.
11. At the prompt to reboot, click Yes.
12. Enjoy your music now with no compression!!

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