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‎04-04-2016 12:51 PM

HP Recommended
Product: compaq cq58
Operating System: Microsoft Windows 8.1 (32-bit)

I have purchased the turtle beach x12 for my laptop(Compaq CQ58(windows 8.1)) when, i plugged them in and the audio was fine i called a friend on skype and he couldn't hear me,i went online to look for a solution but could not  find one i checked in the control panel and the mic does not come up on the device manording tab in the sound menu. I tried plugging the usb end of the mic to different ports , as there are 3 ends to the headset a pink and green jack and a usb, but that did not help

 

In the recording tab of the sound menu in control panel it comes up as mic in the front panel (black) but does not recive any audio

 

Thanks For any help.

1 person had the same question
1 REPLY 1

‎04-04-2016 12:59 PM - edited ‎04-04-2016 01:07 PM

HP Recommended

Hi,

 

Try this one..

http://support.hp.com/us-en/document/c03421813

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/windows-10-built-in-m...

 

Hope it helps.

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